Frequently Asked Questions
Quick Answers to Common Questions
About Equivity
How do I contact Equivity?
You can reach us by calling 800.679.5315, using our online chat, or visiting our Contact Us page. For career opportunities, please visit our Careers page to see current open positions.
Do you offer a referral program?
Yes! If you refer a new client to Equivity, you’ll receive a $150 discount on the following month’s subscription once they sign up and mention your referral. Just email your Client Experience Manager (CEM) with the referral details, and we’ll take care of the rest.
Do you screen your virtual assistants?
Absolutely. We conduct a rigorous screening process, which includes a resume review, a detailed experience questionnaire, two rounds of interviews, reference checks, and a background check.
What qualifications do your virtual assistants have?
Our assistants are specialists, not generalists. We hire experienced professionals in fields like marketing, administration, and paralegal services. All our virtual assistants hold bachelor’s degrees from accredited universities.
Staffing
How does the cost of your service compare to traditional staffing agencies or in-house hiring?
Our service can be up to 40% less costly, as there are no expenses for salaries, recruitment fees, or agency fees.
What sets your hiring process apart from traditional staffing?
We offer a faster, more flexible hiring process, letting you tailor your workforce with ease.
What’s the deposit policy for staffing services?
A refundable $1,000 deposit per position is required, credited toward your first month if the candidate matches the job scope.
How are the hours scheduled?
Staff follow a set schedule based on the plan’s hours (e.g., 4 hours daily for 80-hour plans), even without assigned work. Hours renew sooner in months with more than 20 business days. Pre-approved days off are not deducted.
How do hour block renewals work for staffing services?
Hour blocks renew when the remaining hours only cover one or two more days of work, based on the employee’s regular schedule. In longer months, hours may be used up faster, leading to earlier renewal.
What holidays apply to nearshore staffing services?
Nearshore staffing observes eight U.S. holidays: New Year’s, Presidents Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Hours are deducted at the daily rate on these days, though VAs won’t work.
Can you provide on-site staffing placements?
No, our staffing services are exclusively remote.
Do I need to worry about overhead when hiring remote workers through your service?
No overhead concerns are necessary. We handle management and support, so you can focus on your business.
About Equivity
How do I contact Equivity?
You can reach us by calling 800.679.5315, using our online chat, or visiting our Contact Us page. For career opportunities, please visit our Careers page to see current open positions.
Do you offer a referral program?
Yes! If you refer a new client to Equivity, you’ll receive a $150 discount on the following month’s subscription once they sign up and mention your referral. Just email your Client Experience Manager (CEM) with the referral details, and we’ll take care of the rest.
Do you screen your virtual assistants?
Absolutely. We conduct a rigorous screening process, which includes a resume review, a detailed experience questionnaire, two rounds of interviews, reference checks, and a background check.
What qualifications do your virtual assistants have?
Our assistants are specialists, not generalists. We hire experienced professionals in fields like marketing, administration, and paralegal services. All our virtual assistants hold bachelor’s degrees from accredited universities.
Staffing
How does the cost of your service compare to traditional staffing agencies or in-house hiring?
Our service can be up to 40% less costly, as there are no expenses for salaries, recruitment fees, or agency fees.
What sets your hiring process apart from traditional staffing?
We offer a faster, more flexible hiring process, letting you tailor your workforce with ease.
What’s the deposit policy for staffing services?
A refundable $1,000 deposit per position is required, credited toward your first month if the candidate matches the job scope.
How are the hours scheduled?
Staff follow a set schedule based on the plan’s hours (e.g., 4 hours daily for 80-hour plans), even without assigned work. Hours renew sooner in months with more than 20 business days. Pre-approved days off are not deducted.
How do hour block renewals work for staffing services?
Hour blocks renew when the remaining hours only cover one or two more days of work, based on the employee’s regular schedule. In longer months, hours may be used up faster, leading to earlier renewal.
What holidays apply to nearshore staffing services?
Nearshore staffing observes eight U.S. holidays: New Year’s, Presidents Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Hours are deducted at the daily rate on these days, though VAs won’t work.
Can you provide on-site staffing placements?
No, our staffing services are exclusively remote.
Do I need to worry about overhead when hiring remote workers through your service?
No overhead concerns are necessary. We handle management and support, so you can focus on your business.